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User Guide
6.5
6.5
  • Rocket.Chat
  • Deploy
    • Deploy Rocket.Chat
      • System Requirements
      • Deploy with Docker & Docker Compose
      • Deploy with AWS
      • Deploy with Snaps
      • Updating Rocket.Chat
      • Scaling Rocket.Chat
        • Microservices
        • Running Multiple Instances
        • Automation Tools
          • Ansible
          • OpenShift
          • Vagrant
      • Additional Deployment Methods
        • Deploy with Kubernetes
        • Deploy with Digital Ocean
        • Deploy on Google Compute Engine
        • Deploy with Ubuntu
        • Deploy with CentOS
        • Deploy on Kali
        • Deploy on Debian
        • Deploy on IBM Cloud
        • Deploy on Windows 10
        • Plug-in Deployments
        • Unsupported Methods
          • OpenSUSE Leap 42.2
          • FreeBSD
            • Deploying Rocket.Chat Server Binaries on a FreeBSD system
          • Windows Server
          • Linode
          • Scalingo
          • Cloudron.io
          • Jelastic
          • Aliyun
          • Galaxy
          • Syncloud
          • OpenShift
  • Setup and Configure
    • Rocket.Chat Environment Configuration
      • NodeJs Configuration
      • MongoDB Configuration
        • MongoDB URI Authentication
        • MongoDB Backup and Restore
        • Passing extra options to the Mongo driver
        • Configure a replica set for MongoDB
        • Migrating database from Meteor built in MongoDB
        • MongoDB mmap to wiredTiger migration
        • Supported Mongo Versions
      • Firewall Configuration
      • Additional Configurations
        • Running in a sub folder with Apache
        • Univention Corporate Server (UCS)
        • Setting Up Client SSL Certificate Authentication for Rocket.Chat
        • Setting up Process Managers and Init Systems
      • Configuring SSL Reverse Proxy
      • Environment Variables
    • Installing Client Apps
      • Desktop & Mobile Apps
      • Minimum Requirements for Client Apps
    • Enterprise License Application
    • Accessing Your Workspace
      • Rocket.Chat Setup Wizard
      • Admin Account Creation
      • Basic White-labeling
      • Inviting Users
    • Advanced workspace management
      • Authentication
        • OpenID Connect
          • Gluu Server 4.0
          • Keycloak
          • Okta Identity Cloud Service
        • iframe based Single Sign On
      • Google Translate Integration
      • Managing Settings Using Environmental Variables
      • Identity Management (EE vs CE)
      • Database Migration
      • Restoring an Admin User
      • CDN
      • Troubleshooting
      • Client Compatibility Matrix
    • Enterprise Edition Trial
    • Rocket.Chat Air-gapped Deployment
      • Offline Workspace Registration
      • Offline License
      • Air-gapped workspace Configuration
      • Air-gapped App Installation
    • Roles in Rocket.Chat
  • Use Rocket.Chat
    • User Guides
      • Access your workspace
      • Main Menu
      • User Panel
        • My Account
          • Manage Devices
      • Rooms
        • Channels
          • Create a new Channel
          • Edit A Channel
          • Manage Channel Members
          • Search Messages in a Channel
        • Teams
          • Create a new Team
          • Edit a Team
          • Manage Team Members
          • Manage Team Channels
          • Teams Enterprise Edition
        • Discussions
          • Create a new Discussion
          • Edit A Discussion
          • Search Messages in Discussion
          • Manage Discussion Members
        • Direct Messages
          • Create a new Direct Message
          • Direct Message Actions
        • Threads
          • Create a New Thread
        • Room Roles
      • Messages
        • Message Actions
        • Off-the-record (OTR) Messaging User Guide
      • Notifications
      • Security Bundle
        • Data Loss Prevention User Guide
        • Antivirus ClamAV App
        • End to End Encryption User Guide
        • Two Factor Authentication User Guide
      • Keyboard Shortcuts
    • Workspace Administration
      • Go Fully Featured
      • Workspace
      • Registration
      • Engagement
      • Moderation
      • Federation
      • Rooms
      • Users
        • Guest users
        • Add users through Identity management and authentication services
      • Invites
      • User Status
      • Permissions
        • Setting's Permission
      • Device Management
      • Email Inboxes
      • Mailer
      • Third-party Login
      • Integrations
        • AppVeyor
        • Azure Alerts
        • BitRocket
        • Dead Simple Screen Sharing
        • EasyRedmine
        • Giphy Integrations
        • GitLab
        • Google Calendar
        • GitHub
        • Graylog
        • Jenkins notifications via Rocket.Chat Marketplace
        • JFrog Xray
        • MicroBadger
        • Microsoft Teams
        • NewRelic
        • Nextcloud and WebDAV integrations
        • Nextcloud Rocket.Chat App
        • Nixstats notification
        • PagerDuty
        • Prometheus
        • Grafana
        • Review Board
        • RunDeck Job Notifications
        • Sentry
        • Simple Telegram Bot
        • TravisCI
        • Uptime Robot
        • Zapier
        • django-rocketchat-auth 1.2
        • Add Jira notifications via webhook
      • Import
        • Import from HipChat
        • Import from Slack
          • SlackBridge
        • Import CSV
      • Logs
      • Sounds
      • Emoji
      • Settings
        • Accounts
          • Custom Fields
        • Analytics
        • Assets
        • Bots
        • CAS
        • Conference Call
        • Custom Emoji Filesystem
        • Custom Sound Filesystem
        • Device management settings
        • Discussion
        • E2E Encryption
        • Email
          • Edit your Email Content
          • Direct email reply
          • Email configuration
        • Enterprise
        • Federation
          • Matrix Bridge
            • Matrix Admin Guide
              • Matrix Homeserver Setup
                • Matrix Allow/Block List
              • Matrix Bridge Configuration
            • Matrix User's Guide
              • Create federated rooms
              • Invite external users to your Rocket.Chat server
              • Communicate with a federated user
              • Search and join public channels on the Matrix network
              • Assign roles for users in federated rooms
            • Matrix Bridge FAQs
          • Rocket.Chat Basic Federation
            • Cross-server Federated Channels
        • File Upload
          • Minio
          • Recommendations for File Upload
          • File Upload FAQs
        • General
          • Net Promoter Score (NPS) survey
        • IRC Federation
        • Layout
        • LDAP
          • LDAP Connection Setting
          • LDAP User Search
          • LDAP Data Sync Settings
          • LDAP Enterprise Settings
          • LDAP Examples
        • Logs
        • Message
        • Meta
        • Mobile
        • OAuth
          • Facebook OAuth Setup
          • Google OAuth Setup
          • GitLab OAuth Setup
          • GitHub OAuth Setup
          • GitHub Enterprise OAuth Setup
          • LinkedIn OAuth Setup
          • NextCloud OAuth Setup
          • WordPress OAuth Setup
          • MS Office 365 OAuth Setup
          • Other OAuth Setup
        • Omnichannel Admin's Guide
          • Queue Types (Routing Algorithm)
        • OTR
        • Outlook Calendar
        • Push
        • Rate Limiter
        • Retention Policy
        • SAML
          • Rocket.Chat server settings
          • Simple SAML php
          • Active Directory Federation Services
          • Oracle Identity Cloud Service
          • Keycloak
        • Search
        • Setup Wizard
        • SlackBridge
        • Smarsh
        • SMS
        • Threads
        • Troubleshoot
        • User Data Download
        • Voice Channel
        • Webdav Integration
        • WebRTC
    • Omnichannel
      • Current Chats
      • Reports
      • Analytics
      • Real-time Monitoring
      • Managers
      • Agents
      • Departments
      • Custom Fields
      • Livechat Triggers
      • Livechat Widget Installation
      • Livechat Widget Appearance
      • Webhooks
      • Business Hours
      • Monitors
      • Units
      • Canned Responses
        • Canned Responses Omnichannel Manager's Guide
      • Tags
      • SLA Policies
      • Priorities
    • Message Auditing
      • Review All Message Auditing Panel Search Results
      • Check Historical Edits and Deletions of Messages
      • Assign Message Auditing Permissions to Specific Users
    • Message Auditing Log
    • Rocket.Chat Cloud
      • Create your new cloud account
      • Manage your cloud account
        • Custom domain for your Cloud-hosted workspace
        • Profile
        • Organization Settings
        • Workspaces
        • Invoices
        • Payment Methods
        • Support
        • Security
        • Contact Sales
      • Cloud Account Setup Wizard
    • Rocket.Chat Voice Channel
      • Getting Started with Voice Channel
      • Voice Channel Admin Guide
        • Configure without previously having a PBX server
          • SIP Extensions
          • Configure asterisk manager interface and users
        • Configure with an active PBX server
          • Associate agents with extensions in Rocket.Chat
      • Voice Channel Technical Specification
      • Voice Channel Agent Guides
        • How to make myself available to accept calls?
        • How to take a call in Rocket.Chat voice channel?
        • How to initiate an outbound call as an agent?
      • Voice Channel FAQs
    • Rocket.Chat Conference Call
      • Conference Call Admin Guide
        • Pexip app
        • Jitsi app
        • BigBlueButton (BBB) app
        • Google Meet app
      • Conference Call User's Guide
      • Omnichannel Video/Audio Call Configuration
    • Rocket.Chat Federation
    • Rocket.Chat Mobile
      • Rooms on Rocket.Chat Mobile
      • Messages and Threads on Mobile
      • Push Notifications
        • Secured Push Notification
        • Push Notifications User Guide
    • Omnichannel Agent's Guides
      • Omnichannel Conversation
      • Omnichannel Queue
      • Omnichannel Contact Center
        • Omnichannel Contact Manager Assignment
      • Email Inboxes
  • Extend Rocket.Chat Capabilities
    • Rocket.Chat Marketplace
      • Rocket.Chat Public Apps Guides
        • Omnichannel Apps
          • SMS
          • Telegram App
            • Telegram Agent's Guide
          • Rasa App
          • Salesforce CRM Integration
            • Salesforce CRM Agent's Guide
          • HubSpot CRM
            • HubSpot CRM Agent's Guide
          • Dialogflow App
            • Upload File To Ongoing Dialogflow Chats
          • Twitter App
            • Twitter App Agent's Guide
          • Facebook App
            • Facebook App Agent's Guide
          • WhatsApp
            • WhatsApp Agent's Guide
          • WhatsApp Sandbox
            • WhatsApp Sandbox Agent's Guide
          • Instagram Direct
            • Instagram Direct Agent's Guide
          • WhatsApp Cloud App
            • Configure Whatsapp Cloud App
            • Using WhatsApp Cloud App
        • Atlassian Apps
          • Jira Server v2.0
          • Bamboo Integration
          • Bitbucket Server
          • Confluence Server
          • Jira Server
        • Pexip App
        • Jitsi app
        • BigBlueButton (BBB) app
        • Google Meet app
        • Trello
          • Using the Trello App
        • Zoom
          • Install Zoom App
        • Data Loss Prevention (DLP) App
        • Poll
        • Poll Plus
          • Poll Plus Features
        • Microsoft Teams Bridge
          • Using Microsoft Teams Bridge
        • GitHub App
          • Using GitHub App
        • Google Drive
          • Using the Google Drive App
        • Google Calendar
          • Using the Google Calendar App
        • Zapier App
          • Install Zapier App
          • Using Zapier App
        • ChatGPT App
          • Install ChatGPT App
          • Using ChatGPT App
      • App Storage Location
    • Integrations
    • Rocket.Chat API
  • Resources
    • Frequently Asked Questions
      • Accessing your workspace FAQs
      • My Account FAQs
      • Registration
      • Message Privacy
      • Localization
      • Apps FAQs
      • Update FAQs
      • WhatsApp Cloud API FAQs
      • Cloud FAQs
      • Support FAQs
      • Whatsapp Business App FAQs
      • Identity Management EE FAQ
      • Deployment FAQ
        • Updating Rocket.Chat FAQ
        • Snaps FAQ
      • Omnichannel FAQs
    • Brand and Visual Guidelines
      • Logo
      • Typography
      • Colors
      • Patterns
      • Iconography
      • Photos
      • Brand Usage Examples
      • Media Kit
    • Development Docs
    • Rocket.Chat's Support Structure
      • Enterprise Support and Version Durability
        • Enterprise Support Plans
      • Community Resources
      • Legacy Support
  • Contribute to Rocket.Chat
    • Contributor Code of Conduct
    • How Can I Help?
    • Github Sponsorship
    • Annual Contribution Programs
  • PRIVACY AND SECURITY
    • Privacy and Security Policies
      • Rocket.Chat Privacy Policy
        • Subprocessors
      • Privacy Policy Facebook Messenger
      • Security Policy
    • Security Center
      • Compliance Resources and Certifications
      • Security fixes and updates
        • cve-2022-32211
      • End-to-End Encryption Specifications
    • Privacy Center
      • GDPR
        • Data Processing Agreement
      • LGDP
        • Nomeação do Encarregado pelo Tratamento de Dados Pessoais
  • LEGAL AND COMPLIANCE
    • Rocket.Chat Terms
      • Terms of Service
        • Cloud Deployment Terms/Cloud Terms
      • Master Services Agreement for Self Managed Workspaces
      • Supplemental Terms
        • Master Service Agreement for Professional Services
    • Compliance Center
      • DMCA Policy
      • Law Enforcement
        • Guidelines for Law Enforcement
        • Censorship and Harmful Content
        • Server Lookup
      • Code of Conduct: Services
    • Legal Center
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On this page
  • Zapier Rocket.Chat Trigger to Rocket.Chat Action
  • Zapier Rocket.Chat Trigger to External Action
  • Zapier External Trigger to Rocket.Chat Action
  1. Extend Rocket.Chat Capabilities
  2. Rocket.Chat Marketplace
  3. Rocket.Chat Public Apps Guides
  4. Zapier App

Using Zapier App

PreviousInstall Zapier AppNextChatGPT App

With the Zapier app installed on your workspace by the workspace administrator, you can start using the integration by simply going to the and creating Zaps with the Rocket.Chat app.

To verify the installation of the app, navigate to Administrator > Apps > Installed

The Rocket.Chat app on the Zapier platform can function both as a trigger and an action in creating your Zap. For a comprehensive list of available actions and triggers, refer to this list

To illustrate the integration's functionality, we have provided some example Zaps:

  • Using Rocket.Chat Trigger to Rocket.Chat Action

  • Rocket.Chat Trigger to External Action

  • External Trigger to Rocket.Chat Action

Zapier Rocket.Chat Trigger to Rocket.Chat Action

This example makes use of the Rocket.Chat New channel trigger and the Send direct message action.

This sends a to a user when a new Channel is created.

Zapier Send a Direct Message when a new Channel is created

Follow these steps to create the zap.

  • Log in to your

  • Click on +Create Zap to begin creating a new Zap

  • Search and select the Rocket.Chat app as Trigger

  • In the event field, select the New channel event

  • In the Account settings, click Sign in to your Rocket.Chat workspace. A window pops up requesting your workspace URL

    • Fill in your workspace BaseURL then click Yes, continue

    • Authorize with the Rocket.Chat OAuth to link the currently logged-in user

  • Click Continue after a successful connection then Test Trigger

After Configuring the Zapier Trigger, the next step is configuring the Action.

  • Search and select the Rocket.Chat app as the Action app

  • In the event field, select the Send direct message event and Continue

  • Select the Rocket.Chat workspace linked above or connect another Rocket.Chat workspace to use

  • Configure the desired field in the action section to format the message structure using the example data available

    • Message: The message text to send.

    • User: Select the user to be DMed.

    • Alias: The user to send the message as.

  • Click Continue then Test action. You receive a test message formatted as configured.

  • Publish and Turn On the Zap

After creating the Zap, you can test its functionalities by and confirm you received a message from the zapier.bot with the Alias you configured with information about a newly created channel.

Zapier Rocket.Chat Trigger to External Action

This example makes use of the Rocket.Chat New message posted on public channel trigger and the Google Sheets Create Spreadsheet Row in Google Sheets action.

Zapier Create Google Sheet row when a message is posted in a public Channel

Follow these steps to create the zap.

  • Click on +Create Zap to begin creating a new Zap

  • Search and select the Rocket.Chat app as Trigger

  • In the event field, select the New message posted on public channel event

  • In the Account settings, click Sign in to your Rocket.Chat workspace. A window pops up requesting your workspace URL

    • Fill in your workspace BaseURL then click Yes, continue

    • Authorize with the Rocket.Chat OAuth to link the currently logged-in user

  • Click Continue and choose the public Channel to listen in on your workspace then Test Trigger

After Configuring the Zapier Trigger, the next step is configuring the Action.

  • Search and select the Google Sheets app as the Action app

  • In the event field, select the Create Spreadsheet Row event and Continue

  • In the Account settings, click Sign in to authenticate and connect your Google account

  • Select the desired Drive, Spreadsheet, and Worksheet to write to

  • Set the data to be inputted under the respective Sheet column

  • Click Continue then Test action. You see the sheet filled with some example data

  • Publish and Turn On the Zap

After creating the Zap, whenever a message is posted in the specified channel, a Google Sheet row gets created

Zapier External Trigger to Rocket.Chat Action

This example makes use of the New Message Posted to Channel in Slack trigger and the Send private channel message Rocket.Chat action.

This forwards any message sent in a Slack channel to a private channel in Rocket.Chat.

Zapier forward Slack Messages to Rocket.Chat Channel

Follow these steps to create the zap.

  • Click on +Create Zap to begin creating a new Zap

  • Search and select the Slack app as Trigger

  • In the event field, select the New Message Posted to Channel event and Continue

  • In the Account settings, click Sign in to authenticate and connect your Slack account

  • Select the Slack Channel to listen to and Continue

After Configuring the Zapier Trigger, the next step is configuring the Action.

  • Search and select the Rocket.Chat app as the Action app

  • In the event field, select the Send private channel message event and Continue

  • Select a linked Rocket.Chat workspace Sign in to a Rocket.Chat workspace to use

  • Configure the desired field in the action section to format the message structure using the example data available

    • Message: The message text to send.

    • Group: The private Rocket.Chat group to post the message in.

    • Alias: The user to send the message as.

  • Click Continue then Test action. You receive a test message in then private group formatted as configured

  • Publish and Turn On the Zap

After creating the Zap, whenever a message is posted in the specified Slack Channel, it gets forwarded to a Rocket.Chat private Channel.

This creates a Google Sheet row to an existing sheet when a message is posted in any public Rocket.Chat .

Log in to your

Log in to your

Channel
Zapier dashboard
Zapier dashboard
Zapier platform
Direct Message
Zapier dashboard
Creating a new Channel
Rocket.Chat Zapier Actions and Triggers