# How to initiate an outbound call as an agent?

After you[ make yourself available](https://funke-olasupo.gitbook.io/user-guide/6.5/use-rocket.chat/rocket.chat-voice-channel/voice-channel-agent-guides/how-to-make-myself-available-for-accepting-voip-calls) to receive/make calls, you can start making outbound calls.

To make an outbound call, you can either dial from the dial pad or navigate to the contact center and call a contact from there.

<figure><img src="https://content.gitbook.com/content/bt8UjMwvSvhZqV13FzmJ/blobs/7w1iOd6wBI4LGx6uKp8Z/image%20(1241).png" alt=""><figcaption><p>Initiating a call from the dialpad</p></figcaption></figure>

<figure><img src="https://content.gitbook.com/content/bt8UjMwvSvhZqV13FzmJ/blobs/1sNqXlV1FnSAGNfjiT5Z/image%20(305).png" alt=""><figcaption><p>Initiating a call from the Contact Center</p></figcaption></figure>