User Guide
6.4
6.4
  • Rocket.Chat
    • Our Plans
  • Deploy
    • Deploy Rocket.Chat
      • System Requirements
      • Deploy with Docker & Docker Compose
      • Deploy with AWS
      • Deploy with Snaps
      • Updating Rocket.Chat
      • Scaling Rocket.Chat
        • Microservices
        • Running Multiple Instances
        • Automation Tools
          • Ansible
          • OpenShift
          • Vagrant
      • Additional Deployment Methods
        • Deploy with Kubernetes
        • Deploy with Digital Ocean
        • Deploy on Google Compute Engine
        • Deploy with Ubuntu
        • Deploy with CentOS
        • Deploy on Kali
        • Deploy on Debian
        • Deploy on IBM Cloud
        • Deploy on Windows 10
        • Plug-in Deployments
        • Unsupported Methods
          • OpenSUSE Leap 42.2
          • FreeBSD
            • Deploying Rocket.Chat Server Binaries on a FreeBSD system
          • Windows Server
          • Linode
          • Scalingo
          • Cloudron.io
          • Jelastic
          • Aliyun
          • Galaxy
          • Syncloud
          • OpenShift
  • Setup and Configure
    • Environment Configuration
      • Deployment Environment Variables
        • Manage Settings Using Environmental Variables
      • MongoDB Configuration
        • MongoDB URI Authentication
        • MongoDB Backup and Restore
        • Additional MongoDB Driver Options
        • Configure a Replica Set for MongoDB
        • Migrate from Built-In Meteor MongoDB to External Server
        • Migrate from mmap to WiredTiger Storage Engine
        • Supported MongoDB Versions
      • Firewall Configuration
      • Configuring SSL Reverse Proxy
      • Additional Configurations
        • Running in a sub folder with Apache
        • Univention Corporate Server (UCS)
        • Setting Up Client SSL Certificate Authentication for Rocket.Chat
        • Setting up Process Managers and Init Systems
      • Check Node.js Version
    • Installing Client Apps
      • Desktop & Mobile Apps
      • Minimum Requirements for Client Apps
    • Trials
      • Pro Trial
      • Enterprise Trial
    • License Application
    • Accessing Your Workspace
      • Rocket.Chat Setup Wizard
      • Admin Account Creation
      • Basic White-labeling
      • Inviting Users
    • Advanced workspace management
      • Google Translate Integration
      • Database Migration
      • Restoring an Admin User
      • CDN
      • Troubleshooting
      • Client Compatibility Matrix
    • Rocket.Chat Air-gapped Deployment
      • Offline Workspace Registration
      • Offline License
      • Air-gapped workspace Configuration
      • Air-gapped App Installation
    • Roles in Rocket.Chat
  • Use Rocket.Chat
    • User Guides
      • Access your workspace
      • Main Menu
      • User Panel
        • Account
        • Accessibility and appearance
        • Manage Devices
      • Rooms
        • Channels
          • Create a new Channel
          • Edit A Channel
          • Manage Channel Members
          • Search Messages in a Channel
        • Teams
          • Create a new Team
          • Edit a Team
          • Manage Team Members
          • Manage Team Channels
          • Teams Premium Plan
        • Discussions
          • Create a new Discussion
          • Edit A Discussion
          • Search Messages in Discussion
          • Manage Discussion Members
        • Direct Messages
          • Create a new Direct Message
          • Direct Message Actions
        • Threads
          • Create a New Thread
        • Room Roles
      • Messages
        • Message Actions
        • Off-the-record (OTR) Messaging User Guide
      • Notifications
      • Security Bundle
        • Data Loss Prevention User Guide
        • End to End Encryption User Guide
        • Two Factor Authentication User Guide
      • Keyboard Shortcuts
    • Workspace Administration
      • Workspace
      • Subscription
      • Registration
      • Engagement
      • Moderation
      • Federation
      • Rooms
      • Users
        • Guest Users
        • Monthly Active Contacts (MACs)
        • Add users through Identity management and authentication services
      • Invites
      • User Status
      • Permissions
        • Setting's Permission
      • Device Management
      • Email Inboxes
      • Mailer
      • Third-party Login
      • Integrations
        • AppVeyor
        • Azure Alerts
        • BitRocket
        • Dead Simple Screen Sharing
        • EasyRedmine
        • Giphy Integrations
        • GitLab
        • Google Calendar
        • GitHub
        • Graylog
        • Jenkins notifications via Rocket.Chat Marketplace
        • JFrog Xray
        • MicroBadger
        • Microsoft Teams
        • NewRelic
        • Nextcloud and WebDAV integrations
        • Nextcloud Rocket.Chat App
        • Nixstats notification
        • PagerDuty
        • Prometheus
        • Grafana
        • Review Board
        • RunDeck Job Notifications
        • Sentry
        • Simple Telegram Bot
        • TravisCI
        • Uptime Robot
        • Zapier
        • django-rocketchat-auth 1.2
        • Add Jira notifications via webhook
      • Import
        • Import from HipChat
        • Import from Slack
          • SlackBridge
        • Import CSV
      • Reports
      • Sounds
      • Emoji
      • Settings
        • Accounts
          • Custom Fields
        • Analytics
        • Assets
        • Bots
        • CAS
        • Conference Call
        • Custom Emoji Filesystem
        • Custom Sound Filesystem
        • Discussion
        • E2E Encryption
        • Email
          • Edit your Email Content
          • Direct email reply
          • Email configuration
        • Federation
          • Matrix Bridge
            • Matrix Admin Guide
              • Matrix Homeserver Setup
                • Matrix Allow/Block List
              • Matrix Bridge Configuration
            • Matrix User's Guide
              • Create federated rooms
              • Invite external users to your Rocket.Chat server
              • Communicate with a federated user
              • Search and join public channels on the Matrix network
              • Assign roles for users in federated rooms
            • Matrix Bridge FAQs
          • Rocket.Chat Basic Federation
            • Cross-server Federated Channels
        • File Upload
          • Minio
          • Recommendations for File Upload
          • File Upload FAQs
        • General
          • Net Promoter Score (NPS) survey
        • IRC Federation
        • Layout
        • LDAP
        • Logs
        • Message
        • Meta
        • Mobile
        • Omnichannel Admin's Guide
          • Queue Types (Routing Algorithm)
        • OTR
        • Outlook Calendar
        • Premium
        • Push
        • Rate Limiter
        • Retention Policy
        • SAML
        • Page
        • Search
        • Setup Wizard
        • SlackBridge
        • Smarsh
        • SMS
        • Threads
        • Troubleshoot
        • User Data Download
        • Voice Channel
        • Webdav Integration
        • WebRTC
        • OAuth
        • Device Management
    • Authentication
      • Authentication Across Plans
      • LDAP
        • Configure LDAP Connection
        • LDAP User Search
        • LDAP Data Sync Settings
        • LDAP Premium Settings
        • LDAP Setup
      • SAML
        • SAML Configuration
        • Active Directory Federation Services
        • Keycloak
      • OAuth
        • Facebook OAuth Setup
        • Google OAuth Setup
        • GitLab OAuth Setup
        • GitHub OAuth Setup
        • LinkedIn OAuth Setup
        • Nextcloud OAuth Setup
        • WordPress OAuth Setup
        • MS Office 365 Custom OAuth Setup
        • Additional OAuth Methods
      • OpenID Connect
        • Keycloak
        • Okta Identity Cloud Service
      • Iframe-based Single Sign-On
    • User Management
      • Custom Roles
      • Device Manager
        • Device Management Settings
      • Message Auditor
        • Audit Edits, Deletions, and Encrypted Communications
        • Audit Logs
    • Omnichannel
      • Current Chats
      • Omnichannel Reports
      • Analytics
      • Real-time Monitoring
      • Managers
      • Agents
      • Departments
      • Custom Fields
      • Livechat Triggers
      • Livechat Widget Installation
      • Livechat Widget Appearance
      • Webhooks
      • Business Hours
      • Monitors
      • Units
      • Canned Responses
        • Canned Responses Omnichannel Manager's Guide
      • Tags
      • SLA Policies
      • Priorities
    • Rocket.Chat Cloud
      • Create your new cloud account
      • Manage your cloud account
        • Custom domain for your Cloud-hosted workspace
        • Profile
        • Organization Settings
        • Workspaces
        • Invoices
        • Payment Methods
        • Security
        • Support
        • Contact Sales
    • Rocket.Chat Voice Channel
      • Getting Started with Voice Channel
      • Voice Channel Admin Guide
        • Configure without previously having a PBX server
          • SIP Extensions
          • Configure asterisk manager interface and users
        • Configure with an active PBX server
          • Associate agents with extensions in Rocket.Chat
      • Voice Channel Technical Specification
      • Voice Channel Agent Guides
        • How to make myself available to accept calls?
        • How to take a call in Rocket.Chat voice channel?
        • How to initiate an outbound call as an agent?
      • Voice Channel FAQs
    • Rocket.Chat Conference Call
      • Conference Call Admin Guide
        • Pexip app
        • Jitsi app
        • BigBlueButton (BBB) app
        • Google Meet app
      • Conference Call User's Guide
      • Omnichannel Video/Audio Call Configuration
    • Rocket.Chat Federation
    • Rocket.Chat Mobile
      • Rooms on Rocket.Chat Mobile
      • Messages and Threads on Mobile
      • Push Notifications
        • Secured Push Notification
        • Push Notifications User Guide
    • Omnichannel Agent's Guides
      • Omnichannel Conversation
      • Omnichannel Queue
      • Omnichannel Contact Center
        • Omnichannel Contact Manager Assignment
      • Email Inboxes
  • Extend Rocket.Chat Capabilities
    • Rocket.Chat Marketplace
      • Rocket.Chat Public Apps Guides
        • Omnichannel Apps
          • SMS
          • Telegram App
            • Telegram Agent's Guide
          • Rasa App
          • Salesforce CRM Integration
            • Salesforce CRM Agent's Guide
          • HubSpot CRM
            • HubSpot CRM Agent's Guide
          • Dialogflow App
            • Upload File To Ongoing Dialogflow Chats
          • Twitter App
            • Twitter App Agent's Guide
          • Facebook App
            • Facebook App Agent's Guide
          • WhatsApp
            • WhatsApp Agent's Guide
          • WhatsApp Sandbox
            • WhatsApp Sandbox Agent's Guide
          • Instagram Direct
            • Instagram Direct Agent's Guide
          • WhatsApp Cloud App
            • Configure Whatsapp Cloud App
            • Using WhatsApp Cloud App
        • Atlassian Apps
          • Jira Server v2.0
          • Bamboo Integration
          • Bitbucket Server
          • Confluence Server
          • Jira Server
        • Pexip App
        • Jitsi app
        • BigBlueButton (BBB) app
        • Google Meet app
        • Trello
          • Using the Trello App
        • Zoom
          • Using the Zoom App
        • Data Loss Prevention (DLP) App
        • Poll
        • Poll Plus
          • Poll Plus Features
        • Microsoft Teams Bridge
          • Using Microsoft Teams Bridge
        • GitHub App
          • Using GitHub App
        • Google Drive
          • Using the Google Drive App
        • Google Calendar
          • Using the Google Calendar App
        • Zapier App
          • Install Zapier App
          • Using Zapier App
        • ChatGPT App
          • Using the ChatGPT App
        • Mod Assist App
          • Using the Mod Assist App
        • ClamAV Integration
      • App Storage Location
    • Integrations
    • Rocket.Chat API
  • Resources
    • Frequently Asked Questions
      • Accessing your workspace FAQs
      • License FAQs
        • Trial FAQ
        • Downgrade behavior
        • Fair use allowance FAQs
      • My Account FAQs
      • Registration
      • Message Privacy
      • Localization
      • Apps FAQs
      • Update FAQs
      • WhatsApp Cloud API FAQs
      • Cloud FAQs
      • Support FAQs
      • Whatsapp Business App FAQs
      • Identity Management FAQ
      • Deployment FAQ
        • Updating Rocket.Chat FAQ
        • Snaps FAQ
      • Federation FAQs
      • Monthly Active Contacts FAQs
      • Omnichannel FAQs
    • Brand and Visual Guidelines
      • Logo
      • Typography
      • Colors
      • Patterns
      • Iconography
      • Photos
      • Brand Usage Examples
      • Media Kit
    • Developer Documentation
    • Glossary
  • Contribute to Rocket.Chat
    • Contributor Code of Conduct
    • How Can I Help?
    • Annual Contribution Programs
  • APPLICABLE TERMS
    • Customer Terms of Service
    • Additional Terms
      • Terms of Use
      • Acceptable Use Policy
      • Service-Specific Terms
        • Master Service Agreement for Professional Services
        • Cloud Services Terms
          • Marketplace and Apps
  • CUSTOMER CENTER
    • Cloud Services Center
      • Rocket.Chat Cloud Hosting Service Level Agreement (SLA)
    • Security Center
      • Security Policy
      • Compliance Resources
      • Security fixes and updates
        • cve-2022-32211
      • End-to-End Encryption Specifications
    • Support Center
      • Premium Support Plans
        • Support Prerequisites and Version Durability
        • Premium Support Channels
        • Our Support Ticket Classification System and SLAs
        • Rocket.Chat Legacy Support
      • Community Resources
    • Legal Center
      • Privacy Policy
        • Subprocessors
        • Privacy Policy Facebook Messenger
        • Privacy Notice for Air-Gapped Workspaces
      • GDPR
        • Data Processing Agreement
      • LGDP
        • Nomeação do Encarregado pelo Tratamento de Dados Pessoais
      • DMCA Policy
      • Accessibility statement
      • Code of Conduct: Services
      • Law Enforcement
        • Guidelines for Law Enforcement
        • Censorship and Harmful Content
        • Server Lookup
      • Historical Agreements and Policy Archive
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On this page
  1. Setup and Configure
  2. Rocket.Chat Air-gapped Deployment

Offline Workspace Registration

Register your air-gapped or workspaces without internet access.

PreviousRocket.Chat Air-gapped DeploymentNextOffline License

Last updated 1 year ago

After deploying your air-gapped workspace successfully, navigate to your workspace URL and continue with the following steps to register your workspace on :

  • Complete the Admin and Organization Information steps in the Rocket.Chat Setup Wizard.

  • Click the Register Offline button. It displays a token with some instructions to paste it in .

  • Click Continue. Another code is generated on Rocket.Chat Cloud to finalize your workspace registration. Copy that code and click Continue.

Once you've completed these steps, your workspace will be set up and ready to use. You can access it by logging in with your admin credentials. You can always update your setup information in Workspace Administration Setup Wizard.

For workspaces that accessible through the internet, kindly visit Setup Wizard to set up your workspace.

To register a workspace on a version below 6.5 without internet access,

  • Navigate to Administration > Workspace > Registration and click Register Offline.

  • Copy the code snippet that is displayed on the pop-up box.

  • Then, click on Register self-managed to register a new workspace.

  • Click Continue Offline if you are running an air-gapped workspace or your server has no internet connection.

  • Paste the code you copied earlier from Connectivity Services and click Continue.

  • You are provided with another code from the cloud portal. Copy the code and go back to your local workspace.

  • On your local workspace, paste the code you got from the cloud portal and click Finish Registration.

With that done, you have successfully registered your workspace.

Moving to the next section, we'll guide you on how to apply Offline License to your air-gapped workspace.

Go to your account. Navigate to Workspaces and click Register self-managed. Click the Continue Offline button and paste the token displayed earlier from your workspace setup wizard.

Go back to the Register Offline screen on your workspace Setup Wizard where the initial token was generated, agree to the and , then click Next.

Paste the code generated from and click Complete Registration.

Register Air-gapped workspaces on versions below 6.5

Navigate to Administration > Workspace > Settings > Setup Wizard > Cloud Info and enable Cloud Service Privacy Terms Agreement. Enabling it means you agree with the & .

Create an account or login into your .

Rocket.Chat Cloud
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Rocket.Chat Cloud
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Rocket.Chat cloud portal
Rocket.Chat Cloud
Rocket.Chat Cloud
Register Offline