# Managers

Omnichannel managers are responsible for managing Omnichannel conversations, they can [monitor ](https://funke-olasupo.gitbook.io/user-guide/use-rocket.chat/omnichannel/real-time-monitoring)and see [analytics](https://funke-olasupo.gitbook.io/user-guide/use-rocket.chat/omnichannel/analytics) of Omnichannel activities.

To access this menu, go to **Administration > Omnichannel > Managers**. Here, you can **view**, **add** or **remove** managers.

## View Omnichannel Managers

On the **Omnichannel managers** screen, a list of all the existing managers is seen with their details and can be paginated if you have many managers.

## Add a new Omnichannel manager

To add a user as an Omnichannel manager,

* Search or select the user from the **username field**.
* **Click Add**.

This will automatically assign the **Live Chat Manager** role to that user, who can now [monitor ](https://funke-olasupo.gitbook.io/user-guide/use-rocket.chat/omnichannel/real-time-monitoring)and see [analytics](https://funke-olasupo.gitbook.io/user-guide/use-rocket.chat/omnichannel/analytics) of **Omnichannel** activities.

## Remove the Omnichannel manager

To remove or revoke Omnichannel manager access from a user, click the **delete icon** by the right of the user on the **Omnichannel Managers** list. This will remove the **Live Chat Manager** role from that user, and they won't be able to [monitor](https://funke-olasupo.gitbook.io/user-guide/use-rocket.chat/omnichannel/real-time-monitoring), [view analytics](https://funke-olasupo.gitbook.io/user-guide/use-rocket.chat/omnichannel/analytics) or see the Omnichannel menu.