User Guide
6.4
6.4
  • Rocket.Chat
    • Our Plans
  • Deploy
    • Deploy Rocket.Chat
      • System Requirements
      • Deploy with Docker & Docker Compose
      • Deploy with AWS
      • Deploy with Snaps
      • Updating Rocket.Chat
      • Scaling Rocket.Chat
        • Microservices
        • Running Multiple Instances
        • Automation Tools
          • Ansible
          • OpenShift
          • Vagrant
      • Additional Deployment Methods
        • Deploy with Kubernetes
        • Deploy with Digital Ocean
        • Deploy on Google Compute Engine
        • Deploy with Ubuntu
        • Deploy with CentOS
        • Deploy on Kali
        • Deploy on Debian
        • Deploy on IBM Cloud
        • Deploy on Windows 10
        • Plug-in Deployments
        • Unsupported Methods
          • OpenSUSE Leap 42.2
          • FreeBSD
            • Deploying Rocket.Chat Server Binaries on a FreeBSD system
          • Windows Server
          • Linode
          • Scalingo
          • Cloudron.io
          • Jelastic
          • Aliyun
          • Galaxy
          • Syncloud
          • OpenShift
  • Setup and Configure
    • Environment Configuration
      • Deployment Environment Variables
        • Manage Settings Using Environmental Variables
      • MongoDB Configuration
        • MongoDB URI Authentication
        • MongoDB Backup and Restore
        • Additional MongoDB Driver Options
        • Configure a Replica Set for MongoDB
        • Migrate from Built-In Meteor MongoDB to External Server
        • Migrate from mmap to WiredTiger Storage Engine
        • Supported MongoDB Versions
      • Firewall Configuration
      • Configuring SSL Reverse Proxy
      • Additional Configurations
        • Running in a sub folder with Apache
        • Univention Corporate Server (UCS)
        • Setting Up Client SSL Certificate Authentication for Rocket.Chat
        • Setting up Process Managers and Init Systems
      • Check Node.js Version
    • Installing Client Apps
      • Desktop & Mobile Apps
      • Minimum Requirements for Client Apps
    • Trials
      • Pro Trial
      • Enterprise Trial
    • License Application
    • Accessing Your Workspace
      • Rocket.Chat Setup Wizard
      • Admin Account Creation
      • Basic White-labeling
      • Inviting Users
    • Advanced workspace management
      • Google Translate Integration
      • Database Migration
      • Restoring an Admin User
      • CDN
      • Troubleshooting
      • Client Compatibility Matrix
    • Rocket.Chat Air-gapped Deployment
      • Offline Workspace Registration
      • Offline License
      • Air-gapped workspace Configuration
      • Air-gapped App Installation
    • Roles in Rocket.Chat
  • Use Rocket.Chat
    • User Guides
      • Access your workspace
      • Main Menu
      • User Panel
        • Account
        • Accessibility and appearance
        • Manage Devices
      • Rooms
        • Channels
          • Create a new Channel
          • Edit A Channel
          • Manage Channel Members
          • Search Messages in a Channel
        • Teams
          • Create a new Team
          • Edit a Team
          • Manage Team Members
          • Manage Team Channels
          • Teams Premium Plan
        • Discussions
          • Create a new Discussion
          • Edit A Discussion
          • Search Messages in Discussion
          • Manage Discussion Members
        • Direct Messages
          • Create a new Direct Message
          • Direct Message Actions
        • Threads
          • Create a New Thread
        • Room Roles
      • Messages
        • Message Actions
        • Off-the-record (OTR) Messaging User Guide
      • Notifications
      • Security Bundle
        • Data Loss Prevention User Guide
        • End to End Encryption User Guide
        • Two Factor Authentication User Guide
      • Keyboard Shortcuts
    • Workspace Administration
      • Workspace
      • Subscription
      • Registration
      • Engagement
      • Moderation
      • Federation
      • Rooms
      • Users
        • Guest Users
        • Monthly Active Contacts (MACs)
        • Add users through Identity management and authentication services
      • Invites
      • User Status
      • Permissions
        • Setting's Permission
      • Device Management
      • Email Inboxes
      • Mailer
      • Third-party Login
      • Integrations
        • AppVeyor
        • Azure Alerts
        • BitRocket
        • Dead Simple Screen Sharing
        • EasyRedmine
        • Giphy Integrations
        • GitLab
        • Google Calendar
        • GitHub
        • Graylog
        • Jenkins notifications via Rocket.Chat Marketplace
        • JFrog Xray
        • MicroBadger
        • Microsoft Teams
        • NewRelic
        • Nextcloud and WebDAV integrations
        • Nextcloud Rocket.Chat App
        • Nixstats notification
        • PagerDuty
        • Prometheus
        • Grafana
        • Review Board
        • RunDeck Job Notifications
        • Sentry
        • Simple Telegram Bot
        • TravisCI
        • Uptime Robot
        • Zapier
        • django-rocketchat-auth 1.2
        • Add Jira notifications via webhook
      • Import
        • Import from HipChat
        • Import from Slack
          • SlackBridge
        • Import CSV
      • Reports
      • Sounds
      • Emoji
      • Settings
        • Accounts
          • Custom Fields
        • Analytics
        • Assets
        • Bots
        • CAS
        • Conference Call
        • Custom Emoji Filesystem
        • Custom Sound Filesystem
        • Discussion
        • E2E Encryption
        • Email
          • Edit your Email Content
          • Direct email reply
          • Email configuration
        • Federation
          • Matrix Bridge
            • Matrix Admin Guide
              • Matrix Homeserver Setup
                • Matrix Allow/Block List
              • Matrix Bridge Configuration
            • Matrix User's Guide
              • Create federated rooms
              • Invite external users to your Rocket.Chat server
              • Communicate with a federated user
              • Search and join public channels on the Matrix network
              • Assign roles for users in federated rooms
            • Matrix Bridge FAQs
          • Rocket.Chat Basic Federation
            • Cross-server Federated Channels
        • File Upload
          • Minio
          • Recommendations for File Upload
          • File Upload FAQs
        • General
          • Net Promoter Score (NPS) survey
        • IRC Federation
        • Layout
        • LDAP
        • Logs
        • Message
        • Meta
        • Mobile
        • Omnichannel Admin's Guide
          • Queue Types (Routing Algorithm)
        • OTR
        • Outlook Calendar
        • Premium
        • Push
        • Rate Limiter
        • Retention Policy
        • SAML
        • Page
        • Search
        • Setup Wizard
        • SlackBridge
        • Smarsh
        • SMS
        • Threads
        • Troubleshoot
        • User Data Download
        • Voice Channel
        • Webdav Integration
        • WebRTC
        • OAuth
        • Device Management
    • Authentication
      • Authentication Across Plans
      • LDAP
        • Configure LDAP Connection
        • LDAP User Search
        • LDAP Data Sync Settings
        • LDAP Premium Settings
        • LDAP Setup
      • SAML
        • SAML Configuration
        • Active Directory Federation Services
        • Keycloak
      • OAuth
        • Facebook OAuth Setup
        • Google OAuth Setup
        • GitLab OAuth Setup
        • GitHub OAuth Setup
        • LinkedIn OAuth Setup
        • Nextcloud OAuth Setup
        • WordPress OAuth Setup
        • MS Office 365 Custom OAuth Setup
        • Additional OAuth Methods
      • OpenID Connect
        • Keycloak
        • Okta Identity Cloud Service
      • Iframe-based Single Sign-On
    • User Management
      • Custom Roles
      • Device Manager
        • Device Management Settings
      • Message Auditor
        • Audit Edits, Deletions, and Encrypted Communications
        • Audit Logs
    • Omnichannel
      • Current Chats
      • Omnichannel Reports
      • Analytics
      • Real-time Monitoring
      • Managers
      • Agents
      • Departments
      • Custom Fields
      • Livechat Triggers
      • Livechat Widget Installation
      • Livechat Widget Appearance
      • Webhooks
      • Business Hours
      • Monitors
      • Units
      • Canned Responses
        • Canned Responses Omnichannel Manager's Guide
      • Tags
      • SLA Policies
      • Priorities
    • Rocket.Chat Cloud
      • Create your new cloud account
      • Manage your cloud account
        • Custom domain for your Cloud-hosted workspace
        • Profile
        • Organization Settings
        • Workspaces
        • Invoices
        • Payment Methods
        • Security
        • Support
        • Contact Sales
    • Rocket.Chat Voice Channel
      • Getting Started with Voice Channel
      • Voice Channel Admin Guide
        • Configure without previously having a PBX server
          • SIP Extensions
          • Configure asterisk manager interface and users
        • Configure with an active PBX server
          • Associate agents with extensions in Rocket.Chat
      • Voice Channel Technical Specification
      • Voice Channel Agent Guides
        • How to make myself available to accept calls?
        • How to take a call in Rocket.Chat voice channel?
        • How to initiate an outbound call as an agent?
      • Voice Channel FAQs
    • Rocket.Chat Conference Call
      • Conference Call Admin Guide
        • Pexip app
        • Jitsi app
        • BigBlueButton (BBB) app
        • Google Meet app
      • Conference Call User's Guide
      • Omnichannel Video/Audio Call Configuration
    • Rocket.Chat Federation
    • Rocket.Chat Mobile
      • Rooms on Rocket.Chat Mobile
      • Messages and Threads on Mobile
      • Push Notifications
        • Secured Push Notification
        • Push Notifications User Guide
    • Omnichannel Agent's Guides
      • Omnichannel Conversation
      • Omnichannel Queue
      • Omnichannel Contact Center
        • Omnichannel Contact Manager Assignment
      • Email Inboxes
  • Extend Rocket.Chat Capabilities
    • Rocket.Chat Marketplace
      • Rocket.Chat Public Apps Guides
        • Omnichannel Apps
          • SMS
          • Telegram App
            • Telegram Agent's Guide
          • Rasa App
          • Salesforce CRM Integration
            • Salesforce CRM Agent's Guide
          • HubSpot CRM
            • HubSpot CRM Agent's Guide
          • Dialogflow App
            • Upload File To Ongoing Dialogflow Chats
          • Twitter App
            • Twitter App Agent's Guide
          • Facebook App
            • Facebook App Agent's Guide
          • WhatsApp
            • WhatsApp Agent's Guide
          • WhatsApp Sandbox
            • WhatsApp Sandbox Agent's Guide
          • Instagram Direct
            • Instagram Direct Agent's Guide
          • WhatsApp Cloud App
            • Configure Whatsapp Cloud App
            • Using WhatsApp Cloud App
        • Atlassian Apps
          • Jira Server v2.0
          • Bamboo Integration
          • Bitbucket Server
          • Confluence Server
          • Jira Server
        • Pexip App
        • Jitsi app
        • BigBlueButton (BBB) app
        • Google Meet app
        • Trello
          • Using the Trello App
        • Zoom
          • Using the Zoom App
        • Data Loss Prevention (DLP) App
        • Poll
        • Poll Plus
          • Poll Plus Features
        • Microsoft Teams Bridge
          • Using Microsoft Teams Bridge
        • GitHub App
          • Using GitHub App
        • Google Drive
          • Using the Google Drive App
        • Google Calendar
          • Using the Google Calendar App
        • Zapier App
          • Install Zapier App
          • Using Zapier App
        • ChatGPT App
          • Using the ChatGPT App
        • Mod Assist App
          • Using the Mod Assist App
        • ClamAV Integration
      • App Storage Location
    • Integrations
    • Rocket.Chat API
  • Resources
    • Frequently Asked Questions
      • Accessing your workspace FAQs
      • License FAQs
        • Trial FAQ
        • Downgrade behavior
        • Fair use allowance FAQs
      • My Account FAQs
      • Registration
      • Message Privacy
      • Localization
      • Apps FAQs
      • Update FAQs
      • WhatsApp Cloud API FAQs
      • Cloud FAQs
      • Support FAQs
      • Whatsapp Business App FAQs
      • Identity Management FAQ
      • Deployment FAQ
        • Updating Rocket.Chat FAQ
        • Snaps FAQ
      • Federation FAQs
      • Monthly Active Contacts FAQs
      • Omnichannel FAQs
    • Brand and Visual Guidelines
      • Logo
      • Typography
      • Colors
      • Patterns
      • Iconography
      • Photos
      • Brand Usage Examples
      • Media Kit
    • Developer Documentation
    • Glossary
  • Contribute to Rocket.Chat
    • Contributor Code of Conduct
    • How Can I Help?
    • Annual Contribution Programs
  • APPLICABLE TERMS
    • Customer Terms of Service
    • Additional Terms
      • Terms of Use
      • Acceptable Use Policy
      • Service-Specific Terms
        • Master Service Agreement for Professional Services
        • Cloud Services Terms
          • Marketplace and Apps
  • CUSTOMER CENTER
    • Cloud Services Center
      • Rocket.Chat Cloud Hosting Service Level Agreement (SLA)
    • Security Center
      • Security Policy
      • Compliance Resources
      • Security fixes and updates
        • cve-2022-32211
      • End-to-End Encryption Specifications
    • Support Center
      • Premium Support Plans
        • Support Prerequisites and Version Durability
        • Premium Support Channels
        • Our Support Ticket Classification System and SLAs
        • Rocket.Chat Legacy Support
      • Community Resources
    • Legal Center
      • Privacy Policy
        • Subprocessors
        • Privacy Policy Facebook Messenger
        • Privacy Notice for Air-Gapped Workspaces
      • GDPR
        • Data Processing Agreement
      • LGDP
        • Nomeação do Encarregado pelo Tratamento de Dados Pessoais
      • DMCA Policy
      • Accessibility statement
      • Code of Conduct: Services
      • Law Enforcement
        • Guidelines for Law Enforcement
        • Censorship and Harmful Content
        • Server Lookup
      • Historical Agreements and Policy Archive
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On this page
  • Set General Notification Preferences
  • Set Room Notification Preferences
  • Desktop
  • Mobile
  • Emails
  • Mentions
  • User Presence
  1. Use Rocket.Chat
  2. User Guides

Notifications

PreviousOff-the-record (OTR) Messaging User GuideNextSecurity Bundle

Last updated 1 year ago

Set General Notification Preferences

To update the general notification preferences for your account,

  • Click your avatar from the sidebar to access the .

  • Select My Account.

  • Click Preferences, then select Notifications.

Based on your preference, you can set the type of messages you want to receive for desktop notifications, push notifications, and offline email notifications. You can also toggle on/off the option to receive login detection emails.

Set Room Notification Preferences

To configure notifications within a room or channel,

  • Click the kebab menu at the menu bar of the room.

  • Select Notification Preferences.

You can toggle on/off for any of these actions: receiving alerts, mute @here and @all mentions, and mark a room as unread when there are unread messages.

Room notifications are only sent when the desktop/web client goes without use for more than five minutes. Changing your status to "Away" does not speed up this countdown. Depending on the privacy settings set by the administrator, the sender, room name, or the first line of the message is displayed as a notification on your mobile device.

Desktop

Upon starting Rocket.Chat, you are asked to allow desktop notifications. Notifications appear as small boxes on the right corner, depending on the general or room notification preference.

Mobile

Depending on your notification preference, you receive notifications on your mobile device for all messages or only if somebody mentions you.

Emails

Direct messages or mentions notifications are only sent to your email address if your web client is connected.

Mentions

  • @username - notifies this user.

  • @all - notifies all members of this room or channel.

  • @here - notifies all members of this room or channel who are online.

User Presence

User presence is another vital notification configuration. You do not receive push notifications on your mobile device when using your web or desktop client. If you are idle for 60 seconds, you will be considered away, and all your mentions will be pushed to your mobile client after 60 seconds. However, if you disable auto-away, you won't receive any push notifications unless your screen goes off due to your computer settings.

user panel