User Guide
6.4
6.4
  • Rocket.Chat
    • Our Plans
  • Deploy
    • Deploy Rocket.Chat
      • System Requirements
      • Deploy with Docker & Docker Compose
      • Deploy with AWS
      • Deploy with Snaps
      • Updating Rocket.Chat
      • Scaling Rocket.Chat
        • Microservices
        • Running Multiple Instances
        • Automation Tools
          • Ansible
          • OpenShift
          • Vagrant
      • Additional Deployment Methods
        • Deploy with Kubernetes
        • Deploy with Digital Ocean
        • Deploy on Google Compute Engine
        • Deploy with Ubuntu
        • Deploy with CentOS
        • Deploy on Kali
        • Deploy on Debian
        • Deploy on IBM Cloud
        • Deploy on Windows 10
        • Plug-in Deployments
        • Unsupported Methods
          • OpenSUSE Leap 42.2
          • FreeBSD
            • Deploying Rocket.Chat Server Binaries on a FreeBSD system
          • Windows Server
          • Linode
          • Scalingo
          • Cloudron.io
          • Jelastic
          • Aliyun
          • Galaxy
          • Syncloud
          • OpenShift
  • Setup and Configure
    • Environment Configuration
      • Deployment Environment Variables
        • Manage Settings Using Environmental Variables
      • MongoDB Configuration
        • MongoDB URI Authentication
        • MongoDB Backup and Restore
        • Additional MongoDB Driver Options
        • Configure a Replica Set for MongoDB
        • Migrate from Built-In Meteor MongoDB to External Server
        • Migrate from mmap to WiredTiger Storage Engine
        • Supported MongoDB Versions
      • Firewall Configuration
      • Configuring SSL Reverse Proxy
      • Additional Configurations
        • Running in a sub folder with Apache
        • Univention Corporate Server (UCS)
        • Setting Up Client SSL Certificate Authentication for Rocket.Chat
        • Setting up Process Managers and Init Systems
      • Check Node.js Version
    • Installing Client Apps
      • Desktop & Mobile Apps
      • Minimum Requirements for Client Apps
    • Trials
      • Pro Trial
      • Enterprise Trial
    • License Application
    • Accessing Your Workspace
      • Rocket.Chat Setup Wizard
      • Admin Account Creation
      • Basic White-labeling
      • Inviting Users
    • Advanced workspace management
      • Google Translate Integration
      • Database Migration
      • Restoring an Admin User
      • CDN
      • Troubleshooting
      • Client Compatibility Matrix
    • Rocket.Chat Air-gapped Deployment
      • Offline Workspace Registration
      • Offline License
      • Air-gapped workspace Configuration
      • Air-gapped App Installation
    • Roles in Rocket.Chat
  • Use Rocket.Chat
    • User Guides
      • Access your workspace
      • Main Menu
      • User Panel
        • Account
        • Accessibility and appearance
        • Manage Devices
      • Rooms
        • Channels
          • Create a new Channel
          • Edit A Channel
          • Manage Channel Members
          • Search Messages in a Channel
        • Teams
          • Create a new Team
          • Edit a Team
          • Manage Team Members
          • Manage Team Channels
          • Teams Premium Plan
        • Discussions
          • Create a new Discussion
          • Edit A Discussion
          • Search Messages in Discussion
          • Manage Discussion Members
        • Direct Messages
          • Create a new Direct Message
          • Direct Message Actions
        • Threads
          • Create a New Thread
        • Room Roles
      • Messages
        • Message Actions
        • Off-the-record (OTR) Messaging User Guide
      • Notifications
      • Security Bundle
        • Data Loss Prevention User Guide
        • End to End Encryption User Guide
        • Two Factor Authentication User Guide
      • Keyboard Shortcuts
    • Workspace Administration
      • Workspace
      • Subscription
      • Registration
      • Engagement
      • Moderation
      • Federation
      • Rooms
      • Users
        • Guest Users
        • Monthly Active Contacts (MACs)
        • Add users through Identity management and authentication services
      • Invites
      • User Status
      • Permissions
        • Setting's Permission
      • Device Management
      • Email Inboxes
      • Mailer
      • Third-party Login
      • Integrations
        • AppVeyor
        • Azure Alerts
        • BitRocket
        • Dead Simple Screen Sharing
        • EasyRedmine
        • Giphy Integrations
        • GitLab
        • Google Calendar
        • GitHub
        • Graylog
        • Jenkins notifications via Rocket.Chat Marketplace
        • JFrog Xray
        • MicroBadger
        • Microsoft Teams
        • NewRelic
        • Nextcloud and WebDAV integrations
        • Nextcloud Rocket.Chat App
        • Nixstats notification
        • PagerDuty
        • Prometheus
        • Grafana
        • Review Board
        • RunDeck Job Notifications
        • Sentry
        • Simple Telegram Bot
        • TravisCI
        • Uptime Robot
        • Zapier
        • django-rocketchat-auth 1.2
        • Add Jira notifications via webhook
      • Import
        • Import from HipChat
        • Import from Slack
          • SlackBridge
        • Import CSV
      • Reports
      • Sounds
      • Emoji
      • Settings
        • Accounts
          • Custom Fields
        • Analytics
        • Assets
        • Bots
        • CAS
        • Conference Call
        • Custom Emoji Filesystem
        • Custom Sound Filesystem
        • Discussion
        • E2E Encryption
        • Email
          • Edit your Email Content
          • Direct email reply
          • Email configuration
        • Federation
          • Matrix Bridge
            • Matrix Admin Guide
              • Matrix Homeserver Setup
                • Matrix Allow/Block List
              • Matrix Bridge Configuration
            • Matrix User's Guide
              • Create federated rooms
              • Invite external users to your Rocket.Chat server
              • Communicate with a federated user
              • Search and join public channels on the Matrix network
              • Assign roles for users in federated rooms
            • Matrix Bridge FAQs
          • Rocket.Chat Basic Federation
            • Cross-server Federated Channels
        • File Upload
          • Minio
          • Recommendations for File Upload
          • File Upload FAQs
        • General
          • Net Promoter Score (NPS) survey
        • IRC Federation
        • Layout
        • LDAP
        • Logs
        • Message
        • Meta
        • Mobile
        • Omnichannel Admin's Guide
          • Queue Types (Routing Algorithm)
        • OTR
        • Outlook Calendar
        • Premium
        • Push
        • Rate Limiter
        • Retention Policy
        • SAML
        • Page
        • Search
        • Setup Wizard
        • SlackBridge
        • Smarsh
        • SMS
        • Threads
        • Troubleshoot
        • User Data Download
        • Voice Channel
        • Webdav Integration
        • WebRTC
        • OAuth
        • Device Management
    • Authentication
      • Authentication Across Plans
      • LDAP
        • Configure LDAP Connection
        • LDAP User Search
        • LDAP Data Sync Settings
        • LDAP Premium Settings
        • LDAP Setup
      • SAML
        • SAML Configuration
        • Active Directory Federation Services
        • Keycloak
      • OAuth
        • Facebook OAuth Setup
        • Google OAuth Setup
        • GitLab OAuth Setup
        • GitHub OAuth Setup
        • LinkedIn OAuth Setup
        • Nextcloud OAuth Setup
        • WordPress OAuth Setup
        • MS Office 365 Custom OAuth Setup
        • Additional OAuth Methods
      • OpenID Connect
        • Keycloak
        • Okta Identity Cloud Service
      • Iframe-based Single Sign-On
    • User Management
      • Custom Roles
      • Device Manager
        • Device Management Settings
      • Message Auditor
        • Audit Edits, Deletions, and Encrypted Communications
        • Audit Logs
    • Omnichannel
      • Current Chats
      • Omnichannel Reports
      • Analytics
      • Real-time Monitoring
      • Managers
      • Agents
      • Departments
      • Custom Fields
      • Livechat Triggers
      • Livechat Widget Installation
      • Livechat Widget Appearance
      • Webhooks
      • Business Hours
      • Monitors
      • Units
      • Canned Responses
        • Canned Responses Omnichannel Manager's Guide
      • Tags
      • SLA Policies
      • Priorities
    • Rocket.Chat Cloud
      • Create your new cloud account
      • Manage your cloud account
        • Custom domain for your Cloud-hosted workspace
        • Profile
        • Organization Settings
        • Workspaces
        • Invoices
        • Payment Methods
        • Security
        • Support
        • Contact Sales
    • Rocket.Chat Voice Channel
      • Getting Started with Voice Channel
      • Voice Channel Admin Guide
        • Configure without previously having a PBX server
          • SIP Extensions
          • Configure asterisk manager interface and users
        • Configure with an active PBX server
          • Associate agents with extensions in Rocket.Chat
      • Voice Channel Technical Specification
      • Voice Channel Agent Guides
        • How to make myself available to accept calls?
        • How to take a call in Rocket.Chat voice channel?
        • How to initiate an outbound call as an agent?
      • Voice Channel FAQs
    • Rocket.Chat Conference Call
      • Conference Call Admin Guide
        • Pexip app
        • Jitsi app
        • BigBlueButton (BBB) app
        • Google Meet app
      • Conference Call User's Guide
      • Omnichannel Video/Audio Call Configuration
    • Rocket.Chat Federation
    • Rocket.Chat Mobile
      • Rooms on Rocket.Chat Mobile
      • Messages and Threads on Mobile
      • Push Notifications
        • Secured Push Notification
        • Push Notifications User Guide
    • Omnichannel Agent's Guides
      • Omnichannel Conversation
      • Omnichannel Queue
      • Omnichannel Contact Center
        • Omnichannel Contact Manager Assignment
      • Email Inboxes
  • Extend Rocket.Chat Capabilities
    • Rocket.Chat Marketplace
      • Rocket.Chat Public Apps Guides
        • Omnichannel Apps
          • SMS
          • Telegram App
            • Telegram Agent's Guide
          • Rasa App
          • Salesforce CRM Integration
            • Salesforce CRM Agent's Guide
          • HubSpot CRM
            • HubSpot CRM Agent's Guide
          • Dialogflow App
            • Upload File To Ongoing Dialogflow Chats
          • Twitter App
            • Twitter App Agent's Guide
          • Facebook App
            • Facebook App Agent's Guide
          • WhatsApp
            • WhatsApp Agent's Guide
          • WhatsApp Sandbox
            • WhatsApp Sandbox Agent's Guide
          • Instagram Direct
            • Instagram Direct Agent's Guide
          • WhatsApp Cloud App
            • Configure Whatsapp Cloud App
            • Using WhatsApp Cloud App
        • Atlassian Apps
          • Jira Server v2.0
          • Bamboo Integration
          • Bitbucket Server
          • Confluence Server
          • Jira Server
        • Pexip App
        • Jitsi app
        • BigBlueButton (BBB) app
        • Google Meet app
        • Trello
          • Using the Trello App
        • Zoom
          • Using the Zoom App
        • Data Loss Prevention (DLP) App
        • Poll
        • Poll Plus
          • Poll Plus Features
        • Microsoft Teams Bridge
          • Using Microsoft Teams Bridge
        • GitHub App
          • Using GitHub App
        • Google Drive
          • Using the Google Drive App
        • Google Calendar
          • Using the Google Calendar App
        • Zapier App
          • Install Zapier App
          • Using Zapier App
        • ChatGPT App
          • Using the ChatGPT App
        • Mod Assist App
          • Using the Mod Assist App
        • ClamAV Integration
      • App Storage Location
    • Integrations
    • Rocket.Chat API
  • Resources
    • Frequently Asked Questions
      • Accessing your workspace FAQs
      • License FAQs
        • Trial FAQ
        • Downgrade behavior
        • Fair use allowance FAQs
      • My Account FAQs
      • Registration
      • Message Privacy
      • Localization
      • Apps FAQs
      • Update FAQs
      • WhatsApp Cloud API FAQs
      • Cloud FAQs
      • Support FAQs
      • Whatsapp Business App FAQs
      • Identity Management FAQ
      • Deployment FAQ
        • Updating Rocket.Chat FAQ
        • Snaps FAQ
      • Federation FAQs
      • Monthly Active Contacts FAQs
      • Omnichannel FAQs
    • Brand and Visual Guidelines
      • Logo
      • Typography
      • Colors
      • Patterns
      • Iconography
      • Photos
      • Brand Usage Examples
      • Media Kit
    • Developer Documentation
    • Glossary
  • Contribute to Rocket.Chat
    • Contributor Code of Conduct
    • How Can I Help?
    • Annual Contribution Programs
  • APPLICABLE TERMS
    • Customer Terms of Service
    • Additional Terms
      • Terms of Use
      • Acceptable Use Policy
      • Service-Specific Terms
        • Master Service Agreement for Professional Services
        • Cloud Services Terms
          • Marketplace and Apps
  • CUSTOMER CENTER
    • Cloud Services Center
      • Rocket.Chat Cloud Hosting Service Level Agreement (SLA)
    • Security Center
      • Security Policy
      • Compliance Resources
      • Security fixes and updates
        • cve-2022-32211
      • End-to-End Encryption Specifications
    • Support Center
      • Premium Support Plans
        • Support Prerequisites and Version Durability
        • Premium Support Channels
        • Our Support Ticket Classification System and SLAs
        • Rocket.Chat Legacy Support
      • Community Resources
    • Legal Center
      • Privacy Policy
        • Subprocessors
        • Privacy Policy Facebook Messenger
        • Privacy Notice for Air-Gapped Workspaces
      • GDPR
        • Data Processing Agreement
      • LGDP
        • Nomeação do Encarregado pelo Tratamento de Dados Pessoais
      • DMCA Policy
      • Accessibility statement
      • Code of Conduct: Services
      • Law Enforcement
        • Guidelines for Law Enforcement
        • Censorship and Harmful Content
        • Server Lookup
      • Historical Agreements and Policy Archive
Powered by GitBook
On this page
  • Getting Started
  • Configuration
  • Creating an Incoming Telegram webhook in Rocket.Chat
  • Creating a Telegram Group with Bot access
  • Creating an Outgoing Telegram webhook in Rocket.Chat
  1. Use Rocket.Chat
  2. Workspace Administration
  3. Integrations

Simple Telegram Bot

PreviousSentryNextTravisCI

Last updated 1 year ago

A simple relay communication between Rocket.Chat and Telegram is possible by configuring a basic bot. The guide below shows a community example of how this can be achieved with webhooks.

This gives you the possibility of relaying messages between Telegram and Rocket.Chat in a specified room of your choice.

This integration is not suitable for Omnichannel Conversations. Consult the Telegram App for managing your Omnichannel conversations with Telegram. Workspaces subscribed to any of Rocket.Chat's can install the , which comes with additional functionalities and Omnichannel features.

Getting Started

Make sure Your Rocket.Chat workspace URL is publicly available.

  1. Log in to your account on your mobile or using a browser.

  2. Add and open a conversation with the user .

  3. Click start.

  4. Send /newbot to start creating a new bot.

  5. Follow the instructions to continue.

    • Set the bot's username. Telegram successfully creates the bot and shows how to access it.

  6. Copy the token provided, it is needed for the configuration.

Configuration

Before configuring the Telegram integration, make sure you:

  • on Rocket.Chat for incoming and outgoing conversations.

  • with bot the to be used for the relay.

Creating an Incoming Telegram webhook in Rocket.Chat

To create an incoming webhook:

  • Go to Administration > Workspace > Integrations in Rocket.Chat

    • Enable the integration

    • Set the webhook integration name.

    • Set the Post to Channel as the channel created above.

    • Set Post as, as the user created above.

    • Enable the script and paste the following code.

class Script {
    addQuotePrefix(str) {
        let tmp = str.split('\n'),
            res = [];

        for (const frag of tmp) {
            res.push(`> ${frag}`);
        }

        return res.join('\n');
    }

    process_incoming_request({ request }) {
        // UNCOMMENT THE BELOW LINE TO DEBUG IF NEEDED.
        // console.log(request.content);
        if ('edited_message' in request.content) {
            request.content.message = request.content.edited_message;
        }
        let from = request.content.message.from;
        let who = from.username
        let icon_url = '/avatar/' + from.username + '.jpg'
        if(!who)  {
          if (from.first_name && from.last_name) {
            who = `${from.first_name} ${from.last_name}`
          } else if (from.first_name) {
            who = from.first_name
          } else {
            who = from.last_name
          }
          icon_url = `/avatar/${request.content.message.from.first_name}.jpg`
        }
        let body = request.content.message.text

        if(!body) {
          if(request.content.message.hasOwnProperty("sticker") && request.content.message.sticker.emoji) {
            // It's a sticker
            body = request.content.message.sticker.emoji
        } else {
           return {}
          }
        }

        if(request.content.message.reply_to_message) {
              var quotedMessage = 
                "*" +
                request.content.message.reply_to_message.from.username +
                "*\n" +
                request.content.message.reply_to_message.text;

              quotedMessage = this.addQuotePrefix(quotedMessage);
            body = quotedMessage + '\n' + body;
        }

        return {
            content: {
                username: who,
                icon_url: icon_url,
                text: body
            }
        };
    }
}
  • Save the integration.

This creates a new incoming integration with a webhook URL and token provided.

Setting Telegram webhook

  • Copy the incoming webhook URL provided by Rocket.Chat after saving.

  • Change the following URL with yourTelegramBotToken and Incoming webhookURL and open it on your browser.

https://api.telegram.org/bot<my-telegram-authorization-token>/setwebhook?url=<Incoming_Webhook_Link_from_Rocket.Chat>
  • A response indicating success is sent which looks like this:

{
"ok": true,
"result": true,
"description": "Webhook was set"
}

Test Telegram Incoming Integration

Test your incoming Webhook by sending a telegram message to the Telegram bot.

The message sent gets posted in channel by the useryou specified in the incoming webhook configuration page.

Creating a Telegram Group with Bot access

A Telegram group can be configured to send and receive messages to and from Rocket.Chat.

Create a Telegram group and grant bot access.

  • Create a new Telegram group.

  • Get the group chat id. This can be gotten by:

    • Adding the user RawDataBotto the group

    • On joining, a response like below is seen with the chat id

Your chat id is -873457731, your id is 1140377161

Also you can send me username or joinchat link in a private message

Kisses, your bot
  • Change the bot group privacy settings so it can listen to all messages by:

    • Choosing the bot you want to edit.

    • Setting the status to Disable.

Creating an Outgoing Telegram webhook in Rocket.Chat

The outgoing integration is used to relay messages back from Rocket.Chat to Telegram.

  • Go to Administration > Workspace > Integrations in Rocket.Chat.

    • Select the Message sent as the Event Trigger.

    • Enable the integration.

    • Set any Trigger Words which messages must have before they get relayed if needed.

    • Specify the channel to listen to.

    • Set the URL following this format:

https://api.telegram.org/bot<my-telegram-authorization-token>/sendMessage?chat_id=<chat-id>
  • Enable Script and paste the following code

class Script {
    prepare_outgoing_request({ request }) {
        if (request.data.bot) {
            //Don't repost messages from the bot.
            return { };
        } else {
            return {
                url: request.url + '&parse_mode=HTML' + '&text=' + encodeURIComponent('<b>' + request.data.user_name+ '</b>: ' + request.data.text),
                method: 'GET'
            };
        }
    }
}
  • Save the integration.

  • Add your bot to the telegram group and enjoy cross-platform communication between Rocket.Chat and Telegram.

  • Multiple Outgoing Triggers can be configured to cover all use cases.

The incoming webhook is responsible for relaying messages from Telegram into Rocket.Chat into a specific .

Create a new Incoming Webhook following the guide

Sending the message /setprivacy to .

Create an outgoing webhook following this guide .

The scripts can be customized as needed. Learn more here

premium plans
Telegram App
Telegram
BotFather
Create a channel
Create a user
role
Channel
BotFather
Create a new incoming webhook
Create a new outgoing webhook
Script details