Jira Server

Install and use the Jira Server in Rocket.Chat.

This app can also work in a fully air-gapped environment. Follow the Air-gapped App Installation guide and continue with the configuration instructions below.

Install Jira App

To install the Jira App,

• Navigate to Administration > Apps > Marketplace.

• Search for the Jira Server Integration app.

• Click Install

• Agree to the permissions to confirm the installation.

Configure Jira App

To configure the Jira App,

• Navigate to any room and run the slash command /jira-server install JIRA_URL USER PASSWORD where :

  • JIRA_URL: The base URL of your Jira server, e.g., https://jira.example.com or https://example.com/jira

  • USER: The username of a user in your Jira server with administrative rights.

  • PASSWORD: The password of the user mentioned above.

• Now your Rocket.Chat workspace is connected to your Jira server instance.

We strongly advise against using your Jira user account during installation. Create a fresh user with administrative privileges. After installation, you can revoke those privileges from the user.

Use Jira App

After configuring the Jira App, connect your Jira projects to a room and receive notification messages for every activity carried out in that project.

To connect your Jira project to a room,

• Run the slash command /jira-server connect. A list of projects in your Jira server that you can connect to is displayed.

• To connect any project, run the slash command /jira-server connect PROJECT_KEY.

You can connect many Jira projects to a room and a Jira project to multiple rooms.